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Thursday, February 8th, 2024 11:32 PM

Closed

Green box removal or underground box

I have green cable box in my front yard that I am looking at removing or moving underground so I can make my parking spot in side yard up to our city’s code. They gave me a notice saying i need to update my parking area. I don’t want the box to be poured in concrete and not serviceable 

Official Employee

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2.3K Messages

1 year ago

Our Digital Care Team can help see about getting that green box relocated, @user_42iu8k. Please send a direct chat message with your full name and complete service address to “Xfinity Support”? To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

1 Message

1 year ago

I am trying to find out if the 2 green pedestal boxes facing East Rockwood Blvd. 99203 can be removed or cables put underground.  There may be others within Rockwood place Community that could also be removed or put underwound. Thank you , [Edited: Personal information]

(edited)

Official Employee

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2.1K Messages

Thank you for reaching out to us @user_mn2xe2! Our team can certainly take a further look. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:


Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

9 months ago

I am an On Site Manager in an Home Owners Association and we have a number of abandoned green Xfinity/Comcast boxes throughout the Community, who can I have our homeowners contact to have these removed? It is on their property but visible from the main road through the Community.

Official Employee

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1.3K Messages

Hi there, @user_8k87bf! What is the indication that the green cabinets/pedestals are abandoned? Is there no longer XFINITY serivce for the community? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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