1 Message
Great Customer Service
I was on a chat with Kamini (your xfinity agent), after a lengthy chat when I clicked end chat, the survey did not populate. I wanted to leave a comment here in hopes that their hard work and time was much appreciated. Kamini was very kind, patient and tried to fix my issue. Greatly appreciated, Kamini!
XfinityJamesC
Official Employee
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2.9K Messages
2 years ago
Greetings, @user_zwukox! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm happy to hear you had such a positive experience.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to send your feedback to Kamini's supervisor.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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Again
Expert
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34.4K Messages
2 years ago
@user_zwukox
You can give a compliment to Kamini here: https://forums.xfinity.com/topics/xfinity-compliments/633b22ee3449d56685440f49
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