3 Messages

Thursday, July 11th, 2024

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GIVE STORES A DIRECT PHONE NUMBER !!!!

It’s bad enough that there aren’t many Xfinity stores around but the ones that are around don’t have a phone so you can contact the store directly. It’s crazy to have someone drive an hour away to a store just to find out that the product they want is not in stock at that location. Some people don’t want to do mail order because things get lost in the mail, packages get stolen, it may take a long time etc. Some people prefer to have their new device the same day versus waiting for it to come in the mail. This is a very big inconvenience to all customers. Xfinity is the only store of its kind that I know of that doesn’t have a landline in store. 

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