Visitor
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10 Messages
GigabitPro
I am trying to see if i am now available for gigabit pro at my home, i have checked before and was told i am to far away but recently a new fiber node was installed right across from my house. I can see it from my deck and upon inspection of the node it is clearly a Comcast fiber node, so i was wondering if i can have my location checked again and see if i qualify this time.
EG
Expert
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103.5K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast employees for assistance.
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XfinityRaul
Official Employee
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1.2K Messages
3 years ago
Hello, @pebbles1221. We appreciate your interest in our Gigabit Pro internet tier. I would be more than happy to review your address to confirm if this service level is now available in your area.
Please send me a private message with your first and last name as well as your full service address by using the Peer to Peer direct message icon is located at the top right of the page. Clicking on the direct message icon will bring up a message box that will allow you to initiate the conversation.
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