Visitor
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2 Messages
Gigabit x2 Service
With this service do we have to use the xfinity gateway or can we use our own modem?
Currently I have my own modem that's rated for upto 10gb download and 1gb upload.
Visitor
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2 Messages
With this service do we have to use the xfinity gateway or can we use our own modem?
Currently I have my own modem that's rated for upto 10gb download and 1gb upload.
XfinityNicolas
Official Employee
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1.1K Messages
2 years ago
Hey @user_8166d5, thank you for reaching out to Xfinity Support on our Forums. The Gigabit x2 is currently only available with Xfinity modems. The Next Generation network updates are still in the earlier phases though and that may change in the future.
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user_4169fe
Visitor
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4 Messages
2 years ago
is this rule going to change? i don’t like the idea of paying a minimum of $180 a year for equipment i don’t need…
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user_2fab4a
Visitor
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2 Messages
2 years ago
Just tried to sign up for x2 2 gig and was told I have to rent the modem from them for $15 a month. I can't use my own modem. No thanks. No reason we shouldn't be able to use our own modem if they are compatible.
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user_8166d5
Visitor
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2 Messages
2 years ago
Hi there,
I was wondering when we might be able to use our own devices with the Gig x2 service. @Xfinity Support
(edited)
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