Visitor
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1 Message
Gift card 300$
We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help
Visitor
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1 Message
We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help
XfinityAirelle
Official Employee
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3.2K Messages
3 months ago
Hi there!We definitely understand wanting an update on that $300 gift card. That’s a big incentive, and we’d want answers too.
Have you had a chance to check the Incentive Tracker yet? You can visit xfinityincentivetracker.com and enter your account information to see the current status. It will show whether the reward is still processing, approved, or already issued.
In most cases, the gift card is sent after all promotional requirements are met, such as keeping the service active for the required timeframe and remaining in good standing.
If you’ve checked the tracker and it’s not showing anything or the status looks off, let us know. We’ll be happy to review your account and see what’s going on with the reward.
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SantanaBanana57
Visitor
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4 Messages
2 hours ago
I’m going through the same issue right now. Except Xfinity is claiming it was a $200 not $300. Bogus. I wrote down on my phone the amount and date that instant, along with a calendar reminder 90 days after my sign up date. Do the right thing Xfinity.
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