Visitor

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3 Messages

Monday, June 23rd, 2025

Getting in Touch with Construction or Engineering Department

I am looking to relocate existing fiber optic lines that have built outside of its designated easement and place them within its designated easement. If I could be put in contact with someone who could provide help, that would be greatly appreciated. I am located in the Denver area.

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Official Employee

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2.5K Messages

4 months ago

Hi there, @bk1235 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to look into your request to have the fiber optic lines moved. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full  address, so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

(edited)

Visitor

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2 Messages

22 hours ago

A new pole line installation of 15 power poles requires the relocation of the Comcast cable serving our neighborhood. How can we coordinate the work with Comcast? 

Official Employee

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2.2K Messages

please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section @user_15kkqf. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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