Visitor
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1 Message
GET HUMANS FOR YOUR CUSTOMER SERVICE
your AI/robot customer service is trash. you continuously tell people to go through the chat function which doesn't work. just hire people, this experience is so trash i'm switching to a new service as soon as possible
XfinityFrank
Official Employee
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1.6K Messages
5 days ago
Hi there, @user_op858p! Thanks for reaching out to us here on the Community Forum. Sorry to hear that you had a poor experience trying to get assistance. I would be happy to help out! What was the issue you were reaching out for?
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