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11/04/2026 12:51 AM

Gateway relocation

I need a service technician to relocate my gateway to the main floor. Install technician put it in upstairs bedroom. WiFi signal is weak on main floor and in the basement

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Official Employee

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4.6K Messages

26 minutes ago

Hey there, @user_8mw9gu, thanks for reaching out through Xfinity Forums regarding your gateway location. We would be happy to help you with your setup. Can you please send us a direct message with your full name and your full address?

 

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