Visitor
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1 Message
Fraud
I have requested a ticket be opened, a fraud investigation be opened and that it be escalated to the Presidents office, all of which didn’t occur. If I don’t get a resolution I am putting in an FCC complaint, complaint to better business bureau and escalating it even further.
XfinityFrank
Official Employee
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1.3K Messages
2 days ago
Hi there, @user_aflonr! Thanks for reaching out to us here on the Community Forum. We can check to see if there are any updates on your case to share! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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