2 Messages
Forgiveness program
I need to have internet for my kids, my house support system or should I save I receive ssi and food stamps. Need internet for school work for kids
2 Messages
I need to have internet for my kids, my house support system or should I save I receive ssi and food stamps. Need internet for school work for kids
XfinityJeniece
Official Employee
•
3K Messages
9 months ago
Hey there, user_g5meya, thanks for reaching out through Xfinity Forums. I completely understand needing your connection for your kids and work. We want to help with getting you back up and running. If you can please send us a Direct Message.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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