U

Visitor

 • 

1 Message

Sat, Jul 24, 2021 4:00 PM

fix the broken/missing the top cover of green pedestal box

There is a green pedestal box has missing/broken top cover on my property,   each time I contact Xfinity Live Agent,  they  scheduled a slot for technician  but never show up. 

can you check they really schedule the technician for a fix?  I have chat/logs and agent names.  Please verify they are really open ticket and schedule the technician coming.

Responses

Official Employee

 • 

333 Messages

2 m ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

New to the Community?

Start Here