U

Visitor

 • 

1 Message

Saturday, July 24th, 2021 4:00 PM

Closed

fix the broken/missing the top cover of green pedestal box

There is a green pedestal box has missing/broken top cover on my property,   each time I contact Xfinity Live Agent,  they  scheduled a slot for technician  but never show up. 

can you check they really schedule the technician for a fix?  I have chat/logs and agent names.  Please verify they are really open ticket and schedule the technician coming.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

2.7K Messages

4 years ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

forum icon

New to the Community?

Start Here