Visitor
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1 Message
fix the broken/missing the top cover of green pedestal box
There is a green pedestal box has missing/broken top cover on my property, each time I contact Xfinity Live Agent, they scheduled a slot for technician but never show up.
can you check they really schedule the technician for a fix? I have chat/logs and agent names. Please verify they are really open ticket and schedule the technician coming.
Responses
XfinityAirelle
Official Employee
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333 Messages
2 m ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!
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