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Visitor

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3 Messages

Monday, September 20th, 2021 7:01 PM

Closed

Feedback: Dissatisfied Customer Experience.

xfinity's customer service is not only the worst ever - it is nonexistent. I am unable to sign into my account and therefor am unable to connect to the so called customer service. the automated system really [EDIT: Profanity]. It is impossible to speak to a customer service agent. Total waste of my time

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This post was created from this comment on different post

Problem Solver

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735 Messages

4 years ago

@user_fe4307

Hello! Thank you very much for your feedback. We like to believe that the best product we can offer is your experience. We have developed numerous means of contact to make reaching out to us easier and more efficient. We will meet you by phone, in person at an Xfintiy store, online through our Communities, through Reddit, Facebook and Twitter. Thank you for reaching out to us here so that we can assist you with any of your concerns. May I ask how we can help today, please?

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