yes just found it. thank you. I got a call from an "xfinity" agent to activate my phone and I thought that was suspicious given I didnt have the phone yet and also that I was told I dont need to talk to anyone to activate it.
That was a legitimate call, and honestly, we completely understand the concern. We weren’t aware at first that outbound calls could be made to confirm everything was activated either, so we can see why that caught you off guard. LOL
The good news is that you should not need an agent to activate the equipment. You should be able to complete the activation on your own once it arrives.
Is there an estimated delivery date showing in the tracking activity yet?
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XfinityJoe
Official Employee
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1.4K Messages
2 hours ago
Have you received an email from Xfinity Mobile with tracking information @user_bnwik7 ?
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user_bnwik7
Visitor
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2 Messages
2 hours ago
yes just found it. thank you. I got a call from an "xfinity" agent to activate my phone and I thought that was suspicious given I didnt have the phone yet and also that I was told I dont need to talk to anyone to activate it.
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