5 Messages
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
user_qdapin
Visitor
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1 Message
16 hours ago
Why no favorite channels. Is that an oversight?
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user_gb7q18
New Poster
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7 Messages
14 hours ago
It is extremely important that we as customers be informed of the official corporate stance on this issue:
Does Xfinity consider this a “bug” (meaning the “Favorites” feature was inadvertently broken) or was this an intentional change made for the new app UI?
It matters, because we would expect a bug to be fixed quite quickly; whereas restoring a feature intentionally removed would be a major change which we might not see for months or years.
So I ask Xfinity Support to please clarify.
(edited)
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southsider
Regular Visitor
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3 Messages
8 hours ago
Bring the favorite function back to the streaming app!!!!!!!
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user_snaplh
Visitor
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2 Messages
3 hours ago
It’s impossible to believe that a company the size of Xfinity could have made such a colossal mistake with the Xfinity Streaming app not having Favorite Channels capability. Wading through all the channels is ridiculous. Let’s go back to the old functional app until you figure it out.
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user_6g0hrz
Visitor
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5 Messages
2 hours ago
When will I be able to access my favorites filter on my iPad? We don’t use a tv anymore?
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user_6g0hrz
Visitor
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5 Messages
2 hours ago
The programers did not consider customer needs when they dropped the favorites filter. Unbelievable!
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user_g8l1fl
3 Messages
2 hours ago
Favorite Channel Functionality Gone after Updating Streaming app on smartTV this needs to restored ASAP. Should have been fixed before the update realease
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user_6g0hrz
Visitor
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5 Messages
2 hours ago
All customers that have set up streaming favorites using iPads or other tablets and mobile phones should not have to pay for xfinity until it is fixed. How about a huge discount. Also, they should offer discounts for seniors. Those of us that live on fixed incomes should not have to pay over $300 a month for the only entertainment we have. My husband is a 100% disabled veteran and cannot sit in a movie theater and we don’t own a smart tv. We watch all our shows on iPads. Losing our favorites has been a huge issue.
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user_6g0hrz
Visitor
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5 Messages
2 hours ago
Seniors on fixed incomes should not have to pay over $300 a month for Xfinity streaming. We relied on our favorite channels to stream. We use iPads and don’t own a smart tv. My husband is a 100% disabled veteran and can’t sit in a movie theater so streaming is our only entertainment. Xfinity should over discounts to seniors. We are probably a large part of your customer base.
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user_uwgoqi
Visitor
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1 Message
2 hours ago
PLEASE please give me my favorite channel selection back!!!
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SkokieBob
Contributor
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22 Messages
2 hours ago
This is so sad. Clearly nobody beta-tested this upgrade. Even the "helpful" categories of News, Sports, Movies, etc. don't work when what I want is the Weather Channel: fortunately I only have to scroll to 39 here and it automatically launches 270. The lack of a "Recent Channels" list is even more frustrating than the missing Favorites category. We only watch about 10 of the 200+ channels we pay for. Can't wait for Comcast to implement "cafeteria"-style channel choices. The entire ecosystem seems to be managed by bots that operate at the speed of light -- it shouldn't be hard to implement monthly pricing by channels watched.
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user_snaplh
Visitor
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2 Messages
2 hours ago
Having to scroll through all these channels that I have absolutely no interest in makes me realize how much of what I’m paying for is a total waste of money.
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