Hey there, @user_i81att, thanks for reaching out through Xfinity Forums regarding your account and speeds. We would be happy to help you with troubleshooting. Our experts put together some troubleshooting steps to try: https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/602da481c5375f08cd7fbb7c. Have you tried any of these steps?
@user_i81att Let us know if those steps work or if you are still having issues! We are happy to help you with troubleshooting!
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XfinityJeniece
Official Employee
•
4K Messages
15 hours ago
Hey there, @user_i81att, thanks for reaching out through Xfinity Forums regarding your account and speeds. We would be happy to help you with troubleshooting. Our experts put together some troubleshooting steps to try: https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/602da481c5375f08cd7fbb7c. Have you tried any of these steps?
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