Fanduel Sports network

@XfinityRichard​ I understand that but how is it that I had a subscription to bally and now I don’t to fanduel?? Im still paying the same amount, theres no reason I shouldn’t have a channel just because they rebranded!

@david991 Plenty of sites to watch sports for free out there.  I can't watch Atl Hawks(despite how bad they are) anymore bc I won't pay for Fanduel Sports Network.  

Hello, @divid991 Programming and pricing on the channels should have remained unchanged. The FanDuel Sports Networks will remain in the Digital Preferred and Ultimate TV video tier, where they were moved in August. Could you please send our team a direct message with your full name and full address? To send a direct message:

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon

2. Click the "New message" (pencil and paper) icon

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

I think it is terrible that I live in Memphis and can’t watch the Grizzlies play without paying extra.  My family would watch all the games on Bally Sports (channel 831).

@XfinityThomasC​ 

hi Thomas, I believe I am an ultimate member but don’t have access to the fanduel sports network as a channel and can’t access it through the fanduel sports network app either.

Hello user_h7g3ul Digital Premier is comparable to the current Ultimate TV channel package, which does include the former Bally Sport(now FDSN Fan Duel Sports Network) You can say "Bally Sports" or "Fanduel" into your voice remote and be directed to the appropriate channel. 

I also don’t appreciate the regional sports being moved to a higher tier and still being charged a regional sports fee. Makes no sense whatsoever. 

@XfinityAlfonso​ You said this comes with the preferred package, but that is not the case. There seems to be some confusion about this, because I recently signed a 2 year contract after the store representative assured me I would be able to watch local sports. Now I am stuck in a 2 year deal paying for channels when I can't watch the single thing I bought cable for anyway.

Hey there, user_yfkteo, thanks for reaching out and we want to ensure that you have access to the sports you enjoy! I know we watch a lot of local sports in my household too, and we would be frustrated without them! 

FanDuel Networks are available on our Preferred Legacy lineup or Ultimate TV in our current package. Here is a link to the channel lineups, https://www.xfinity.com/learn/channel-lineup-bundles. Are you getting any error messages or what issues are you having with the channels?

Yeah this [Edited: "Language"].  Why can’t we watch Heat games? Xfinity, don’t put this on others.  It’s your choice to try to rip us off.

Hello @user_wczefs, Thanks so much for taking a moment out of your day to leave a comment on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

I have ultimate TV and get the new fan duel sports channel in my package...  Same as before with Bally

user_jca65 thank you for using the Xfinity Community Forums page to reach out and let us know of your concerns. Just to ensure I am understanding correctly, you are referring to the Fanduel Sports Network app, correct?