Visitor
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1 Message
fall
I fell over a temporary orange cable line in the back yard, I have submitted three safety risk tickets.
71 year old female, finger is either jammed or broken
Visitor
•
1 Message
I fell over a temporary orange cable line in the back yard, I have submitted three safety risk tickets.
71 year old female, finger is either jammed or broken
XfinityJeff
Official Employee
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893 Messages
2 hours ago
Good morning @user_9h78jx, and thank you for posting your issue to the Xfinity forums, I hope this message finds you well. I am very sorry to hear about you tripping over the cable, that is awful, but you have come to the right place for assistance with this issue. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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