Visitor

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1 Message

10/27/2026 10:40 PM

Extremely BAD SERVICE

Wifi keeps going offline, appointments waiting is for 3 days, waiting for a tech is 2 hours and they still don’t show up; then, they want you to make another appointment. When you call them, nobody wants to help 

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Official Employee

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4.5K Messages

8 hours ago

Hey there, @artemiog, thanks for reaching out through Xfinity Forums regarding your connection. We are happy to help with troubleshooting. Have you tried any remote troubleshooting already? When was your appointment scheduled for?

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