Hey @user_dfmkzi, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help assist with the drop cable line leading to the home for removal. If you have cables wrapped around the home, those are considered customer owned, and would not be eligible for removal. You can remove yourself if not needed anymore. Could you please let us know if you need to drop cable removed which is the cable that comes from the street to the home or cable that was used for a wrap around install to create outlets to other rooms?
XfinityDemitrius
Official Employee
•
3.1K Messages
12 hours ago
Hey @user_dfmkzi, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help assist with the drop cable line leading to the home for removal. If you have cables wrapped around the home, those are considered customer owned, and would not be eligible for removal. You can remove yourself if not needed anymore. Could you please let us know if you need to drop cable removed which is the cable that comes from the street to the home or cable that was used for a wrap around install to create outlets to other rooms?
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