Visitor

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1 Message

10/22/2026 12:32 AM

Exterior cable box won’t close

I just saw that our exterior cable box is wide open and the cables are exposed to the elements. There are too many cables coming out of it to properly close it and I don’t want to touch the cables. 

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Official Employee

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1.3K Messages

35 minutes ago

Good morning @user_7j4suu, and thanks for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issues with the exposed wires, but you have come to the right place for assistance with this issue. Is the box that is exposed connected to the side of your home, or in a yard?

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