Visitor
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4 Messages
exposed lines on my property
Hi. I have a comcast pedestal in my backyard. The lines running to 3 of my neighbors homes are above ground and located in an area that I want to landscape. How do I either get the pedestal removed, or at least get the 3 lines buried properly. I am not currently an xfinity customer. Any help you can provide will be appreciated.
CCXavier
Official Employee
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695 Messages
2 years ago
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_7b1dff
Visitor
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4 Messages
2 years ago
Hi...I sent it per your request.
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user_7b1dff
Visitor
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4 Messages
2 years ago
So I have not heard back from anyone regarding this matter yet. any update on this Xavier?
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Again
Expert
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31.6K Messages
2 years ago
@XfinityXavier
Is there any update regarding the customer's issue?
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user_7b1dff
Visitor
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4 Messages
2 years ago
I still have not heard back from anyone on this matter. I am in the process of landscaping and digging up more and more lines. This needs to be addressed. Does anyone know if there is a Board of Public Utilities in Broward county that I can contact about this matter?
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