Visitor
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1 Message
Expired Refund
Hello wonder if it’s possible to get a new refund card. Just found mine and it states it expired on 01/2025.
Visitor
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1 Message
Hello wonder if it’s possible to get a new refund card. Just found mine and it states it expired on 01/2025.
XfinityDemitrius
Official Employee
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1.9K Messages
13 hours ago
Hey @user_t6hmxq, Thank you for visiting our official Xfinity Forums Community support page. We can certainly help steer you in the right direction to see if a replacement can be processed. If any of the balance has been used, typically we would be unable to issue a new card.
If the card has not been used, I recommend visiting our Xfinity Incentive Tracker and using the 'Contact Us' form to submit the request or call. This will get you in contact with our Value Fulfillment team to review the information and determine if a new card can be issued.
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