Hey there, @CaptainToad, thanks for reaching out through Xfinity Forums regarding your prepaid card. We would be happy to help you with your refund. When did you receive the prepaid card?
@CaptainToad Thanks for confirming! We would be happy to take a deeper look into this issue. Can you please send a Direct Message with your full name and your full address?
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XfinityJeniece
Official Employee
•
4.1K Messages
7 months ago
Hey there, @CaptainToad, thanks for reaching out through Xfinity Forums regarding your prepaid card. We would be happy to help you with your refund. When did you receive the prepaid card?
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