Visitor

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3 Messages

Friday, August 14th, 2026 10:14 PM

Existing customer looking to move to the national 1 Gbps $50/mo 5-Year Price Guarantee

I have been an Xfinity customer for over 6 years and am currently paying $55 for 500 Mbps having come off a $50 for 1GB deal for 5 years. I see the national promotional tier is offering 1 Gbps for $50 on a 5-year price lock. I want to transition my account to this rate immediately to avoid canceling my service for Verizon Fios. Can this be done? Thanks

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Expert

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120K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.2K Messages

3 hours ago

 

user_55g2j3 Hi there! I understand you are looking for a new deal and our team is here happy to help you explore all of your options. Have you checked this site https://www.xfinity.com/planbuilder ? If not make sure you are logged in to see the deals available to you. 

 

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