Visitor
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1 Message
Exemplary Customer Service
Dear Xfinity Customer Service Team,
I am writing to express my sincere gratitude for the exemplary service provided by your representative, Adam. His professionalism, knowledge, and dedication to customer satisfaction made a significant impact during my recent interaction with Xfinity.
Adam demonstrated remarkable patience and expertise, addressing my concerns with clarity and efficiency. His courteous demeanor and willingness to go above and beyond ensured that my issue was resolved seamlessly. It is rare to encounter such an exceptional level of customer care, and I wanted to acknowledge his invaluable assistance.
Outstanding service like Adam’s strengthens the trust and loyalty customers have toward Xfinity. Employees who exhibit such commitment to excellence deserve recognition, and I hope this letter serves as a testament to his dedication.
Please extend my heartfelt appreciation to Adam and commend him for his stellar service. His efforts have not gone unnoticed, and I am grateful for the professionalism and support he provided.
Thank you for fostering a customer-focused team and for ensuring that representatives like Adam continue to make a meaningful difference.
Fernando M.
XfinityThomasB
Official Employee
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2K Messages
3 days ago
Good morning user_qa72qa
Thank you very much for this feedback for Adam. Our team always aims to ensure you receive first-class support. It makes us extremely happy to hear about this experience. We would love to ensure this feedback makes over to Adam. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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