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1 Message

Tuesday, June 2nd, 2026 3:03 AM

Essential approval

I've been approved for the essentials Internet but that was as of May 15th. I haven't received anything in the mail what do I do 

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Official Employee

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2.7K Messages

43 minutes ago

Hey @user_53aw5x, Thank you for visiting our official Xfinity Forums Community support page. If you applied for the Internet Essentials program, you would need to reach out to the Internet Essentials program for next steps. As this service requires application and approval, we are unable to start any account and services under this program. You can reach the Internet Essentials team by calling 1-844-389-4681. 

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