Hey @user_gbywei , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your shipment. When equipment is shipped out a tracking number will be provided. Has it been an unusually longtime since the order was placed? Did you receive an order confirmation?
XfinityJanelle
Official Employee
•
2.1K Messages
4 hours ago
Hey @user_gbywei , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your shipment. When equipment is shipped out a tracking number will be provided. Has it been an unusually longtime since the order was placed? Did you receive an order confirmation?
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