1 Message
Equipment Return
Hi there,
After canceling my plan, how long do I have to return my equipment to avoid a fee?
1 Message
Hi there,
After canceling my plan, how long do I have to return my equipment to avoid a fee?
XfinityNicolas
Official Employee
•
1.1K Messages
2 years ago
Hey @user_ebf6a5, thank you for reaching out to Xfinity Support on our forum. We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received. Our website has some useful information on returning the equipment to make it easy and you can view it here. We appreciate you getting it back to us!
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