1 Message
Enhanced Upload Speeds
Is the recent announcement expanding the Enhanced Speed Markets or is this now going to be available to all? How can we get a timeline and support? I have been on a Gig Plus plan for years but still only have 35 upload which is very limiting especially with new provider coming to market.
Comcast Upgrades Speeds for More Than 20 Million Xfinity Internet Customers for No Additional Cost
XfinityJeniece
Official Employee
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3K Messages
2 months ago
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
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Com31
Regular Visitor
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11 Messages
2 months ago
I just received an email today from Xfinity with the subject line: “We just increased your upload speeds.“ The body of the email said my upload speed was increased by 75%. So if you are eligible, you should have received or will receive an email notification. However, I just did a speed test and haven’t noticed any increase.
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