Visitor

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3 Messages

Wednesday, September 10th, 2025

English speaking Humans

Why is it so hard to speak to a human? 

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Official Employee

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2.3K Messages

8 days ago

 

user_jicy3p How can we help you?

 

Visitor

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3 Messages

This is the issue.  People have live and jobs.  Who has time to text/type questions and wait for your responses?

Official Employee

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2.3K Messages

 

user_jicy3p

I truly appreciate your feedback and understand where you're coming from. It's one of the many reasons I value being part of our department, we're here for each other.

If you ever find time, feel free to let us know how we can support you. You don’t have to wait for a response or pause your day; our format is much like email, so you can continue with your work and life, then come back and pick up right where we left off.

Looking forward to hearing from you when you're ready.

 

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Visitor

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3 Messages

When calling to resolve a problem it is almost impossible to talk to a human  instead of a repeat of your balance..

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