Employee

I was asking a question about my bill and the customer service rep seemed very uptight and unfriendly. I asked her if I could see the screen (as I have before) and she refused saying I could not.

I asked her why she was acting the way she was and she said “I am not feeling well.” I said if you are not feeling well I will just go over to the next rep (no one was in the store). One second later another customer came in. So the other rep, refused my service and took care of the woman that had just walked in. The woman also mentioned that she had been there earlier. I apologized to her and sat and waited. This is what the first rep called “disturbing another service.”

The first rep also left me standing at the computer and refused my service. She did come out to get her McDonalds bag. I was simply asking her why my bill was what it was.

I have witnessed several customers cursing loud and telling me not to take their service and have remained a customer any way and even gave my support to the same to employees that treated me this way.

A few customers came in I told them at least she was being patient with them and she would say I am calling the police. The first group she felt with after me also became frustrated with her by the way. I told her to go ahead because no one was acting irrational but her. I was calm as can be the entire experience. The police showed up (wasted their time) and she did a “no trespass,” order on me.

The female police officer even mentioned

she “witnessed nothing going on.”

Today the police were called on me because an employee came in sick and thought that I had to deal with her attitude an unwillingness to want to be bothered with her customers. That’s what happened and this is beyond sad.