Hey @user_27f2ea , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your email. I would be more than happy to offer my assistance looking into this further for you. Are you getting an error message when trying to retrieve your inbox?
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Thank you for confirming, are you able to log in to Xfinity.com? We would recommend clearing cache & cookies too. We have not seen any known issues at this time so just want to make sure we cover all possibilities.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJanelle
Official Employee
•
2.1K Messages
3 hours ago
Hey @user_27f2ea , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your email. I would be more than happy to offer my assistance looking into this further for you. Are you getting an error message when trying to retrieve your inbox?
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