2 Messages
Email for free xFi Pod not working
Hello,
I received an email that I am eligible for 1 free xFi Pod. When I click the link in the email and sign in, it then says I am ineligible for this deal. Any help would be appreciated!
2 Messages
Hello,
I received an email that I am eligible for 1 free xFi Pod. When I click the link in the email and sign in, it then says I am ineligible for this deal. Any help would be appreciated!
XfinityAntoine
Official Employee
•
1.4K Messages
1 year ago
Thanks for reaching out, Tmw2091! We have had a few of these issues come through, so I'm pretty sure I can help you. In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
--
• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3lv0gXz
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
1
0