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Visitor

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2 Messages

Friday, May 2nd, 2025 3:33 PM

Ema update

I received a message saying my email would be updated if I clicked on this button I clicked on it but I can’t tell if it was updated. How can I tell if my email is updated so it doesn’t get canceled?

Official Employee

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2.1K Messages

2 days ago

 

user_s8771i Hey there! Thanks for using our Forums and for contacting our Xfinity Support Team. Were you able to access and log back into that email? We are here to help.

 

Visitor

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2 Messages

It logged me in. Does that mean it’s updated ?

Official Employee

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2.1K Messages

Correct, you should now just have to follow the instructions in the email and log in as often as it tells you to keep it active. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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