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Monday, March 4th, 2024 2:20 AM

Closed

Elaine [Edited]

No phone or internet 

Official Employee

 • 

1.4K Messages

1 year ago

@user_p75fhw Hello, I am really sorry you are experiencing service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. What issues are you coming across? 

1 Message

I just bought a new phone 

Official Employee

 • 

1.5K Messages

@user_ps1svu Are you getting an error message on the phone? What type of phone did you purchase?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

 • 

110.6K Messages

@user_ps1svu​ 

I just bought a new phone 

And ???

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
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