Visitor
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1 Message
[EDITED : Removed link.]
We have a low hanging cable across an entrance to a piece of property we own. Construction trucks cannot get into our property because of how low the cable is. The address is [EDITED : Address]. How can I have someone to come out to look at it.
XfinityFrank
Official Employee
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2.1K Messages
2 years ago
Hello there @Donkey2 ! We can assist with getting this line looked at! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address for the location, as well as your best contact phone number and email address to get started. Thanks!
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EG
Expert
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116.8K Messages
2 years ago
The concern is not "accessibility / disability" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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