[Edited: Personal Information] - email question

@user_b7f1d6 

What's happening with emails 

• How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
• Are you getting any error messages, and if so what are they?
• Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
• If you're a new Comcast customer, you won't have a comcast.net email address.

Hi @user_b7f1d6,

As @Again mentioned, our community is here to help, but we would need to know a little more to do so. Can you share a little more with us about what issue you are being faced with?