I was approved on May 25, 2021. I was denied by Xfinity. I looked at my application for EBB and my name did not match my Xfinity account so I changed my name to match the EBB application. I do NOT have another carrier. I sent Xfinity my approval letter also and I was still denied. I can't reapply because I have already been approved.
Why is Xfinity doing this? Should I complain to the FCC? EBB program? Who can I talk to straighten this out?
Thank you for your help, it's really fustrating.