1 Message
Drooping Wire Cables from Pole Line
Hello Xfinity. There are cables that are drooping in my backyard which originate from the pole line. Would you please have these removed?
1 Message
Hello Xfinity. There are cables that are drooping in my backyard which originate from the pole line. Would you please have these removed?
XfinityArmand
Official Employee
•
1.8K Messages
11 days ago
Thank you so much for taking the time to reach out to Xfinity Support @user_q89qgy! We are so glad to hear from you and happy to help get this taken care of for you. No worries! You have reached out to the best team to get things squared away. Please feel free to shoot us a private message so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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