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Thursday, August 22nd, 2024 9:15 PM

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Driveway and Sidewalk Damage

Starting a new thread since old one has no response.    There was work done to run new lines underground.  The company working sprayed on my new driveway which has not come off after 3 weeks and they left holes in the sidewalk which are a tripping hazard.   The workers it would be repaired in a week.   3 weeks later nothing.       

Again the most severe issue is the 2 holes left on the sidewalk that are a tripping hazard but paint on my new driveway is also an issue.  

This conversation has been merged. Please refer the main conversation:

Damage to yard

Official Employee

 • 

964 Messages

2 months ago

@user_sj362g Our team can help you get this resolved. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

9 Messages

Unfortunately I cannot because there is still an active direct message from when I reported this originally. 

9 Messages

I have asked if someone was listening, but nothing. 

Official Employee

 • 

1.5K Messages

@user_sj362g We did get your private message and look forward to helping you in private. 

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