truedubie's profile

New Poster


1 Message

Tue, Feb 16, 2021 2:00 PM

Downgrade to Internet Only

I'm looking to downgrade my service package to internet only.



Official Employee


189 Messages

2 m ago

Hello and Happy Tuesday! I hope you’re having a great start to the week! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs!


Going forward, we can definitely help with your downgrading needs to only internet. Thanks so much for your continued interest in our services!


To get the ball rolling on this process, please send us a private message by clicking my name "ComcastJosephW" then select "Send a Message" on the right side with your name and service address to get started. Thanks again for both your time and interest!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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