JBAZ82's profile

New Poster

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1 Message

Tue, Feb 23, 2021 10:00 AM

Downgrade to Internet Only Plan

I would like to downgrade to an Internet Only plan. I currently have TV & Internet and I don't really utilize the cable portion of the plan but still need fast internet as I work from home. I would rather not pay for the cable service that I am not using. Looking to get my final bill to under $100. Can an agent help me with this? 

Responses

Accepted Solution

ComcastJeniece

Official Employee

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158 Messages

2 m ago

Hey there, JBAZ82, thanks for reaching out through Xfinity Forums! I see you are a new poster on the platform and we really appreciate you joining the Xfinity Forums community! I would be happy to take a look at your current services and find a better promotion for your lifestyle needs! Keep in mind, you can also always view all of our awesome current offers online using the following link, https://comca.st/3aKfrrB. Can you please send me a Private Message and provide me with your full name and full address so I can access your account and see what promotions we have available?

 

To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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158 Messages

2 m ago

We want to thank you for reaching out to the Community Forum for support with your finding a new promotion that better meets your needs. We are glad we were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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