Hello there, @user_qmxw3p! Thanks for reaching out here on the community forum! We can take a look into downgrading for you! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
XfinityFrank
Official Employee
•
1.3K Messages
1 year ago
Hello there, @user_qmxw3p! Thanks for reaching out here on the community forum! We can take a look into downgrading for you! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
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