U

Visitor

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1 Message

Monday, May 19th, 2025 12:10 PM

Downed cable in yard

I have a downed cable on the ground in my yard. All service is still functioning but cable needs to be lifted back from the street pole. 

Official Employee

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1.3K Messages

2 days ago

Hi there, @user_4af015! Thanks for reaching out to us here on the Community Forum! We can help get someone out to assist with this line. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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