Visitor
•
1 Message
Down cable line hanging in my driveway.
We have a down cable line hanging across the driveway and yard which poses, safety concerns. The line is sitting about chest high and as easily reachable to children. This downline has also stopped us from using our own driveway along with not being able to receive deliveries from Amazon Amazon, UPS, FedEx and others. I have submitted multiple tickets since February along with contacting Georgia Public service commission and the Better Business Bureau. Please can someone tell me where to go from here.
original ticket number as follows
#[EDITED: Personal Information]
XfinityFrank
Official Employee
•
1.5K Messages
13 days ago
Hi there, @user_d1hqbk! Thanks for reaching out to us here on the Community Forum. We can take a look into the low hanging line for you. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started.
0
0