ardya's profile

Frequent Visitor

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13 Messages

Tuesday, November 15th, 2022 8:11 PM

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Does wifi hot spot usage count against monthly cap?

Does wifi hot spot usage count against monthly cap?

Frequent Visitor

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13 Messages

2 years ago

No one knows if this is the case?

Problem Solver

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672 Messages

@ardya Are you connecting to a public Wi-Fi hotspot? What type of device are you using to connect with?

I no longer work for Comcast.

Frequent Visitor

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13 Messages

Yes, connecting to an xfinity public wifi hot spot. Why would the device type matter? Connection works fine.

Problem Solver

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672 Messages

@ardya I am sorry for the confusion. I wanted to make sure that device wasn't an Xfinity Mobile device vs a laptop. Your 1.2 Terabytes of data usage is only for your in-home network. Using a public hotspot would not go towards your in home data usage. 

I no longer work for Comcast.

Frequent Visitor

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13 Messages

@XfinityZacharyA No, the device is not an Xfinity Mobile device, referring to laptops/tablets/other wireless.

Thanks for your response, this answers my question.

Official Employee

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2.1K Messages

Perfect @ardya, and thank you for reaching out to our team. If anything else comes up, please do not hesitate to contact our Xfinity Support Team again. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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