DO NOT UPGRADE OR CHANGE YOUR PLANS.

I was offereed a bundle promotion.  I thought I would give Xfinity stream an option on our Firesticks.  Horrible quality, barely HD.  Unless you plan on doling out another 7.50 from xfinity the stream quality of the app is SD.  Not HD and if watching live sports, their is a blur.  I tried this on multiple devices.  I decided within five days that I didn't want the bundle services and they told me I had 30 days to try it out.  What they didn't tell me was that I wouldn't be able to go back to my original Internet plan at the price I had before.  Now they want me to move my mobile phones over-hahahaha- never- and no thanks.  Beware of the promotional deals- if you like your deal, don't change.  Now I am buying the same price I was before for 350 mbps less speed. I will be changing services and hope to wash my hands of xfinity and their bulky and time consuming voice prompts for customer service.  Getting an agent is nearly impossible and the reps won't do anything to keep your business.  The promotion I originally had is only for new customers- I shouldn't have changed and taken them up on the offer they gave me for phone and TV.  I urge everyone to think twice before upgrading because their really is no going back to your original promotion or plan.  Xfinity will stick you with a full price plan.  I will be leaving Xfinity since paying more for less speed was the result of trying their Promotional offer.