New Poster
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1 Message
Do I have to rent tv box?
Im trying to change my plan, all we really need is the 200Mbps internet and the Tv comes with it but we stream from our own devices. Is there a way to not pick a box to rent for the $7 dollars a month?
Responses
ComcastJeniece
Official Employee
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158 Messages
2 m ago
Hi there, jacobjenereaux, I completely understand looking for a package that better meets your lifestyle needs! You would be able to use your own equipment for view instead of a TV Set-top box and we can have that TV box removed from your account. We would be happy to help further with making this change. Can you please send a Private Message so I can get your account information?
To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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