Visitor
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1 Message
Disney and Hulu activation
I have now spent over 50 hours over a month and still haven’t got my Disney and Hulu activated can someone please help
Visitor
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1 Message
I have now spent over 50 hours over a month and still haven’t got my Disney and Hulu activated can someone please help
XfinityJamesC
Official Employee
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2.8K Messages
23 days ago
Greetings, @user_b4dkwb! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about activating your Disney and Hulu subscriptions. You have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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Sillylilydog
Visitor
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4 Messages
5 hours ago
I am having the same issues!! i just activated my 50/5 deal and i can't get my free disney/hulu and peacock. everytime i hit the link to add and manage subscriptions-it takes me to the page to buy a service. Then I go down to my streamstore subscriptions: it says you have subscriptions that require activation and the link send me back to add and manage subscrptions. Its like ground hog day!!! help please!!!
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